Service Manager Brescia
Wall Street English Italy is recruiting a Service Manager in Brescia
Company Information
We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults.
Founded in 1972, Wall Street English has over 320 learning centers located in 30 territories in Africa, Asia, Europe, Latin America, and the Middle East. We have provided instruction to over 3 million people with a current enrolment of over 200,000 students. Our mission is to help people Change Their Future by achieving their dreams through learning English.
For more information please look at: www.wallstreetenglish.com and www.wallstreet.it
Service Manager Job Details
The Service Manager is ultimately accountable for Students’ educational success and satisfaction throughout their course and is responsible for:
Hiring, training and developing a service team – Teachers and didactic staff
Managing quality and standardization through the implementation of Standard Operating Procedures
Teaching classes in accordance with the Wall Street English Method
Facilitating internal revenue through quality service delivery
The day-to-day running of the service department in the center
Your Profile
Native level or bilingual speaker of English
University degree
ELT certification - CELTA or equivalent
Two years teaching experience preferred
WSE experience preferred
Management experience
Sales experience an advantage
Strong computer skills
Excellent command of Italian
Your Package
Full time contract
Initial and ongoing training
Apply To
Elisabetta Battaglia - elisabetta.battaglia@wallstreet.it
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